INVESTIGATION – Since the lifting of confinement last May, the waiting time to obtain a ride has lengthened to the detriment of users who are struggling to find a driver.
Better to be patient when you want to order a VTC, especially in Paris. Claudia knows something about it. Saturday evening, she waited nearly a quarter of an hour before a driver agreed to bring her from the Madeleine to the 18th arrondissement. Three days earlier, she had already had to wait twenty minutes to finally give up and fall back on a taxi, receiving as an excuse, a voucher of five euros from the VTC platform.
The young woman is not the only one to encounter difficulties when it comes to ordering a race. Since the resumption of activity last May with the lifting of confinement, it is often necessary to wait before being able to board a car regardless of the application of private drivers chosen. “In this period of economic recovery, we are seeing strong demand for Uber and some shopping orders are late or cannot be completed, particularly in inner Paris.“, we confirm at Uber, adding
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