INVESTIGATION – False orange advisor, pending parcel, unpaid to settle, ping call … There are many tricks to encourage calling back a surcharged number.
“Please do not hang up, Orange is carrying out work on the line. This could take a while“. Hearing these words, Yvonne is not suspicious. Confident, the octogenarian complied and called back the number that had been given to him then patient, persuaded to be on line with a technician from the telephone operator. He was assured that a certain Madame Bernard, an engineer, was going to answer him soon. After several hours, she ends up hanging up. The days go by without her hearing from Orange. It wasn’t until she received her phone bill that she discovered the deception. She must pay 160 euros. For her part, the operator replied that she could not obtain compensation since it was she who called back her interlocutor and therefore a surcharged number.
Scams of this kind have multiplied in recent months. The Lot gendarmerie alerted to this phenomenon on March 25 in a message posted on Facebook, specifying that some victims
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