“I received an SMS on April 2, explaining to me that my Vitale card was about to expire. I did not answer, I suspected that it was strange. » If, like Alexandre, you have received a strange SMS in recent weeks, it is better to exercise caution.
► What is this scam?
It all starts with an SMS inviting you to update or renew your Vitale card, sending you to a website that looks exactly like the health insurance website. You must then complete a form by filling in your personal data, such as your credit card number, under the pretext of receiving reimbursement for treatment or paying shipping costs for sending a new card.
Having your bank details, the crooks can then freely puncture your bank account. The other personal data (postal address) can also be used to organize new scam attempts.
These scams, known as “phishing” are increasingly common today. They consist of fraudulently obtaining confidential information (password, banking information, etc.) before usurping the identity of the victim.
► How not to be fooled?
In a press release published in early April, health insurance calls for caution in the face of the resurgence of this type of scam. “Health insurance never asks for the transmission, by e-mail or SMS, of personal elements”, she specifies.
Only exchanges of information via the ameli site (for “online health insurance”) are secure. If in doubt about the authenticity of a link, simply position your mouse cursor over the link, without clicking on it, in order to display the address to which it points. If the address displayed is not “https://assurance- maladie.ameli.fr ” it is probably a scam.
Last clue not to be fooled: health insurance will never ask you to replace your Vitale card by mail. These are in principle imperishable. If an update needs to be performed, you will be prompted to do so, free of charge, on specific terminals from a pharmacy.
► What attitude to adopt if you are a victim of phishing?
The first thing to do is to carefully check your samples. If you notice abnormal transfers, call your banker to block them. You can also cancel and modify the identity papers sent to the crooks.
To find out more, the website cybermalveillance.gouv.fr offers a whole range of good practices to adopt to avoid, in general, the leakage of personal data on the Internet.
If you are a victim of phishing, health insurance advises to report it as soon as possible on the Phishing Initiative site, which will request the blocking of the fraudulent site. This can then be deleted in a few days.